We're here to listen and help
If you’re ready to take the next step towards a healthier, more connected relationship, we’d love to hear from you. Whether you have a question, want to know more about our services, or are ready to book your first session, simply get in touch using the details below. Your journey to a stronger partnership starts with a conversation.
get in touch
I do not provide a crisis or emergency counselling service
If you are in crisis, feeling unsafe, or thinking about harming yourself or others, please seek immediate help from a crisis support service.
- 000 — If you are in danger or require urgent medical assistance
- Lifeline Australia — Call 13 11 14 or visit www.lifeline.org.au (24/7 phone and text support)
- Beyond Blue — Call 1300 22 4636 or visit www.beyondblue.org.au (24/7 phone and online chat support)
- Suicide Call Back Service — Call 1300 659 467 or visit www.suicidecallbackservice.org.au (24/7 phone and online counselling)
- Kids Helpline — Call 1800 55 1800 or visit www.kidshelpline.com.au (24/7 support for young people aged 5–25)
- 1800RESPECT — Call 1800 737 732 or visit www.1800respect.org.au (24/7 support for sexual assault, family, and domestic violence)
- The Orange Door (Victoria) — Call 1800 271 180 or visit www.orangedoor.vic.gov.au
- A free service for adults, children and young people experiencing family violence, or needing family support.
Frequently Asked Questions
- First Appointment (80 minutes) – $330
Ongoing Sessions
- 50 Minute Session (business hours) – $200
- 80 Minute Session (business hours) – $300
- After-hours Session (Evenings & Weekends, 60 minutes) – $330
Insurance & Rebates
We are registered with BUPA and ARHG, and eligible clients may be able to claim rebates. Please check with your provider for details on coverage.
Yes, absolutely. Online therapy is available for couples and individuals across Australia. All you need is a private space, a stable internet connection, and a willingness to engage. Many couples find online sessions just as effective and more convenient for busy schedules or remote locations.
You can book directly via the online booking page — it's simple and secure. If you’re unsure where to start or have a few questions before booking, feel free to reach out via email at info@freedomcouplecounselling.com. I’m happy to guide you.
Every couple is different. Some find clarity after just a few sessions, while others choose to work together over several months. We’ll regularly check in on your progress and goals to make sure therapy is working for you. I encourage couples to commit to a few initial sessions to build trust and momentum.
Yes – confidentiality is a foundation of the therapeutic relationship. What you share in sessions is treated with the utmost respect and privacy. There are a few rare exceptions where I’m legally required to break confidentiality (e.g., if there is a risk of harm to you or others), and I’ll explain this clearly in our first session.
That’s okay – it’s not uncommon for one partner to feel unsure. I suggest starting with an open, non-blaming conversation about why you think it could be helpful. If your partner is still unsure, you’re welcome to attend a session on your own first. Often, one person’s commitment to growth is enough to start shifting the dynamic.
I kindly ask for at least 24 hours notice if you need to reschedule or cancel your appointment. Late cancellations or missed appointments will incur the full session fee.
Freedom Couple Counselling does not provide reports, assessments, or expert testimony for legal or court matters, including custody disputes or family court proceedings. Couples therapy is not a forensic or investigative process, and session notes are not intended for legal use. If your situation involves legal complexities, I may refer you to appropriate legal or specialist support services.
"We were referred to Jill through a friend. She was an absolute game changer! As a couple with 3 young kids. We have learnt a new way of working as a team and respecting our differences as parents."
Jocelyn & Joe
madeline & emmy
"My wife had been asking me to try couples counselling for a long time. I was very reluctant to try counselling as the concept of sitting in a room talking to a stranger about our issues felt very uncomfortable to me. Jill really made us feel comfortable from that first session. She helped us with tools and strategies to manage our conflict and communication. It felt great feeling close to my wife again after such a long time."
2/5
Caitlyn & Emmanuel
"I had been looking for a black therapist for a very long time. I felt really seen and understood in my individual sessions when I was going through a really difficult time. I’m so grateful!"
3/5
gabe & moss
"Me and my partner were still in a good place in our relationship. But with the stress of running a business and raising kids we had found ourselves slowly drifting apart. I am so glad that we made the decision to come for relationship therapy. Jill, you have helped to breathe new life into our relationship. Thank you!"
4/5
Tatum & Avery
"It was refreshing to have therapy sessions that incorporated our cultural identity and included a space that we could explore our faith. We left feeling stronger as a couple. A highlight was feeling equipped with new tools to help us stay grounded in situations that used to cause lots of anxiety in our relationship."
